Over the years, we have worked with customers from many countries, they bought plastic pipe machine, plastic board machine, plastic profile machine, plastic pelletizing machine and so on. Here are the six most common questions they ask when they buy our plastic equipment---and our clear answers to help you understand everything better.
Q1: What is the delivery time?
A: The standard delivery time is 35 working days after we receive the deposit. We always try our best to deliver on time.
Q2: What is the payment method?
A:30% deposit by T/T to start production,70% balance by T/T before shipment.We can also discuss flexible options based on your needs.
Q3: Is the equipment good quality?
A: Yes! We use famous brands:
ABB inverter (frequency converter)
Siemens motor
Omron temperature controller
These parts ensure stable, long-lasting, and efficient performance.
Q4: What about after-sales service?
A:Our engineers will come to install the machine and make sure everything works well.
We will also train your workers on how to use the equipment.
We provide video support and remote service too.
Q5: How long is the warranty?
A: The warranty is 1 year. During this time, we offer free replacement for any non-human damaged parts. After the warranty, we still provide technical support and spare parts.
Q6: Is the machine easy to use?
A: Yes! Our equipment is easy to operate, with a user-friendly control panel. Even if it's your first time using it, your workers can learn it quickly after training.
When you buy our equipment, you get more than just machines – you get quality, service, and a reliable partner. Contact us anytime to get more information or a quote!
